Shipping Policy

<p>BOYOGO products are made to order. Production and delivery times may vary by product, customization details, and shipping destination.</p>

<h3>Processing Time</h3>
<p>Most personalized products require production time before shipping. The estimated production time will be shown on the product page when available. During peak seasons, production may take longer than usual.</p>

<h3>Shipping Regions</h3>
<p>We currently ship to the United States, Europe, Australia, and selected international regions.</p>

<h3>Shipping Time</h3>
<p>Shipping time begins after production is complete. Delivery time depends on your destination and selected shipping method.</p>

<h3>Shipping Fees</h3>
<p>Shipping fees are calculated based on the product, destination, and shipping method. Any free shipping offer will be shown on the website or at checkout.</p>

<h3>Multiple Items in One Order</h3>
<p>If your order includes multiple products, items may ship separately because they may be produced by different production teams or POD partners.</p>

<h3>Incorrect Address</h3>
<p>Please make sure your shipping address is complete and accurate before placing your order. BOYOGO is not responsible for delays, failed delivery, or lost packages caused by incorrect or incomplete addresses provided by the customer.</p>

<h3>Customs and Import Fees</h3>
<p>For international orders, customs duties, taxes, or import fees may apply depending on your country or region. These charges are the customer's responsibility unless otherwise stated at checkout.</p>

<h3>Lost or Delayed Packages</h3>
<p>If your package appears delayed or lost, please contact us with your order number. We will help check the tracking information and work with the shipping carrier when possible.</p>